Find an acquirer and get started accepting payments

To become a Mastercard merchant, simply contact an acquirer for a merchant account application

Merchant Service Provider Website Telephone Number
Citibank https://www.citibank.com.au/portal/citiau_home.htm 13 24 84
ANZ http://www.anz.com/small-business/products-services/merchant-services 1300 366 988
Commonwealth Bank https://www.commbank.com.au/business/merchant-services.html?ei=mv_products_merchant-services 1800 730 554
National Australia Bank http://www.nab.com.au/business/payments-and-merchants 1300 338 767
Westpac http://www.westpac.com.au/business-banking/merchant-services 1800 029 749
Bendigo Bank https://www.bendigobank.com.au/public/business/payment-merchant-services 1300 236 344
St. George https://www.stgeorge.com.au/business/payment-solutions 1300 760 278
Bank of Melbourne https://www.bankofmelbourne.com.au/business/payment-solutions 1300 332 266
Bank SA https://www.banksa.com.au/business/payment-solutions 1800 804 411
Bank of Queensland http://www.boq.com.au/business_merchant.htm 1300 557 272
Suncorp http://www.suncorpbank.com.au/financial-services/merchant-services 13 11 75
Tyro https://www.tyro.com 02 8907 1700
First Data https://www.firstdatams.com.au/fdms/en_au/home.html 1800 655 204
Cuscal https://www.cuscal.com.au/payment-solutions 1300 650 501
Worldpay http://www.worldpay.com/global  
Adyen Australia PTY Limited http://www.adyen.com 02 8520 3890
Global Payments https://www.globalpaymentsinc.com  
Windcave https://www.windcave.com/ 1800 006 254
Macquarie Bank http://www.macquarie.com/au 13 62 00
Checkout.com https://www.checkout.com 1300 364 800
Till Payments https://www.tillpayments.com 1300 369 692

Have this business information handy:

  • Your business type (Sole Proprietor, LLC/LLP, C-corporation, S-corporation, government, not for profit/tax-exempt)
  • Your industry
  • Business address
  • Employer Identification Number (EIN) or tax ID
  • Date the business was started
  • State where it was incorporated
  • Products/services sold
  • Annual transaction volume in dollars and the percentage that comes from eCommerce

You'll also need to provide the following personal information:

  • Address
  • Phone number
  • Date of birth
  • Social Security Number
  • Where you want your payments to be deposited: your bank name, routing number and checking account number

What to ask your acquirer

Do they have experience in your industry?

 It's always helpful to choose an acquirer that understands the needs of your specific industry.

Do they have the right tools and technology?

For example, does the acquirer support technology that makes transactions faster and more convenient at the point of sale?

Are they focused on security?

What are the acquirer’s policies and practices regarding fraud avoidance? Acquirers should have a clear and multi-faceted approach that involves technology.

How will they help you manage chargebacks?

Chargebacks usually happen when there is a customer dispute or an error or the financial liability typically falls on the merchant.