MASTERCARD “AUSTRALIAN OPEN 2019 PRICELESS SURPRISES” PROMOTION
TERMS AND CONDITIONS

By participating in the Promotion, individuals will be deemed to be bound by and have accepted these Terms and Conditions. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

Eligibility

  1. This Promotion is open to any person who holds a valid Mastercard card and is aged 18 or over, excluding employees and their immediate families of Mastercard, Tennis Australia, their subsidiaries, other group companies, their agents, or anyone else professionally connected with this Promotion.
  2. The Promotion will be conducted each day of The Australian Open between 14/01/2019 to 27/01/2019 inclusive (“Promotional Period”). Entries will be open each day between the hours of 10:00am to 10:00pm (local time) except in the case of 26/01/2018 (hours are 2:00pm to 10:00pm local time), 27/01/2018 (hours are 12:00pm (noon) to 10:00pm local time).

    How to enter and win
  3. A representative of the Promoter will conduct a draw where winning times and locations, corresponding to the number of prizes available to be won each day of the Promotional Period will be determined prior to the commencement of the promotion. The draw will be a random selection using a random selection system. The system will randomly select a participating food and beverage / merchandise / ticketing outlet and a winning time(s) on each particular day (“Winning Time”).
  4. To participate in the promotion, individuals who are attending The 2019 Australian Open during the Promotional Period must use their Mastercard as payment tender for a transaction at any participating food and beverage / merchandise / ticketing outlet located at Melbourne Park (“Qualifying Transaction”). Only food and beverage/ merchandise / ticketing outlet located at Melbourne Park that display material featuring the messaging ‘Use your Mastercard for your chance to win signed merchandise’ will be participating outlets.
  5. The first eligible entrant who makes a Qualifying Transaction at a Winning Time (or if no entrant makes a Qualifying Transaction at a Winning Time, the first entrant that makes a Qualifying Transaction after the Winning Time) will win an instant prize. Each winner will be subject to eligibility and entry requirements as notified by the promotional staff.

    Prizes
  6. The following prizes will be available during the Promotional Period:
    • 25 x signed official AO2019 t-shirt (value $39.99 each). The t-shirt will be signed by a player determined by the Promoter in its discretion.
    • 12 x pairs of Category 1 tickets
    • 26 x pairs of Superbox tickets
  7. A breakdown of the instant prizes available to be won each day of the Australian Open 2018 are as follows:

    Day

    Prize

    Day 1 – 14 Jan

    x2 Merchandise (Signed t-shirt)

    x5 pairs of Cat 1 tickets (Mon 14th AM)

    Day 2 – 15 Jan

    x2 Merchandise (Signed t-shirt)

    x3 pairs of Superbox tickets (Thu 17th AM)

    x3 pairs of Superbox tickets (Thu 17th PM)

    x2 pair of Cat 1 tickets (Thu 17th AM)

    Day 3 – 16 Jan

    x2 Merchandise (Signed t-shirt)

    x3 pairs of Superbox tickets (Thu 17th AM)

    x3 pairs of Superbox tickets (Thu 17th PM)

    x1 pairs of Cat 1 tickets (Thu 17th PM)

    Day 4 – 17 Jan

    x2 Merchandise (Signed t-shirt)

    x1 pair of Superbox tickets (Mon 21st AM)

    x1 pair of Superbox tickets (Mon 21st PM)

    Day 5 – 18 Jan

    x2 Merchandise (Signed t-shirt)

    x2 pairs of Superbox tickets (Mon 21st AM)

    x2 pairs of Superbox tickets (Mon 21st PM)

    Day 6 – 19 Jan

    x2 Merchandise (Signed t-shirt)

    x2 pairs of Superbox tickets (Mon 21st AM)

    x2 pairs of Superbox tickets (Mon 21st PM)

    x1 pair of Superbox tickets (Tue 22nd AM)

    Day 7 – 20 Jan

    x2 Merchandise (Signed t-shirt)

    x1 pair of Superbox tickets (Mon 21st AM)

    x1 pair of Superbox tickets (Mon 21st PM)

    x1 pair of Superbox tickets (Tue 22nd AM)

    Day 8 – 21 Jan

    x2 Merchandise (Signed t-shirt)

    x1 pair of Superbox tickets (Tue 22nd AM)

    x1 pair of Cat 1 tickets (Wed 23rd AM)

    Day 9 – 22 Jan

    x2 Merchandise (Signed t-shirt)

    x1 pair of Cat 1 tickets (Wed 23rd AM)

    Day 10 – 23 Jan

    x2 Merchandise (Signed t-shirt)

    x1 pair of Cat 1 tickets (Thu 24th PM)

    Day 11 – 24 Jan

    x2 Merchandise (Signed t-shirt)

    x1 pair of Cat 1 tickets (Fri 25th Twilight)

    Day 12 – 25 Jan

    x1 Merchandise (Signed t-shirt)

    Day 13 – 26 Jan

    x1 Merchandise (Signed t-shirt)

    Day 14 – 27 Jan

    x1 Merchandise (Signed t-shirt)


    Winner Notification     
  8.  Each winner will be notified immediately, by promotional staff, once they complete the winning Qualifying Transaction. The promotional staff will notify the winner that they have won and what prize they have won. Winner is required to confirm acceptance immediately upon notification by promotional staff. Failure to do this will result in the prize being forfeit and the Promoter may at its absolute discretion select another winner (who will be the next valid entrant to make a Qualifying Transaction). The decision of the Promoter is final and no correspondence will be entered into.
  9. Winners will be required to provide their name, telephone number, email address and postal address through a prize acknowledgement form in order to accept a prize. Prizes will be awarded on the spot if feasible or mailed to the winner’s nominated Australian address.
  10. Date-specific prizes must be taken on the date specified (indicated either on the ticket, or through other written means). Failure to attend will result in the prize being forfeited and the Promoter may at its absolute discretion dispose of the prize as specified in these Terms and Conditions without liability to the winner.
  11. There is no cash or other alternative for any of the prizes in whole or in part except that in the event of circumstances outside of its control, the Promoter reserves the right to substitute any of the prizes with one of equal or greater value at the choosing and discretion of the Promoter.
  12. Any prize/s that remain unclaimed at the end of the day during the Promotional Period will be randomly awarded to individual/s who make a Qualifying Transaction.

    Other Important Information
  13. If any of the prize events are cancelled for reasons outside of the Promoter’s control or for reasons related to health and safety, there will be no rescheduling of the event and tickets will become void and will not be exchanged for any other prize.
  14. All winners take part in the prize at their own risk and to the fullest extent allowed by law; the Promoter accepts no liability with regard to such prizes whatsoever. The Promoter will have no liability in relation to the conduct of the winner or their guest, nor in connection with any circumstances outside its control with respect to the prize once delivered to the winner.
  15. All travel, accommodation and other products and services provided to the prize winners and companions will be provided subject to the terms and conditions of each such provider. To the extent permitted by law, neither Mastercard nor its agents will have any liability in relation thereto, and any dispute arising from travel, accommodation or services must be taken up with such providers.
  16. By accepting a prize, each winner and his/her guest agree to adhere to all the venue regulations that apply to their prize. Venue regulations can be requested at the time of prize notification.
  17. If for any reason a winner does not take or claim a prize (or an element of a prize) by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.
  18. Prizes, or any unused portion of a prize, are not transferable and cannot be taken as cash, unless otherwise specified.
  19. Total prize pool value is up to $60,167.75

    General
  20. Winners and/or guests agree to participate in related publicity accompanying or resulting from the Promotion without further recompense. This may include but is not limited to photographs taken which may be used for publicity purposes. By accepting a prize, winners and their guests grant the Promoter the absolute and irrevocable right and permission to use, publish, publicly display, perform, transmit, exhibit and reproduce their name, statements, video, voice, recordings, interviews, photographs or other visual or audible representations or likeness, in whole or in part, individually or in conjunction with other material, including without limitation, text, photographs or images in any medium (whether now known or hereafter invented) including, but not limited to the internet and other electronic and social media and for any and all purposes, publicity, promotion, packaging and trade throughout the world without restriction as to manner, frequency or duration of use or any other purpose whatsoever in connection with this Promotion or in connection with the marketing of the products of the Promoter, or otherwise. Winners and guests further agree that all materials produced pursuant to the rights set out above shall and will remain the property of the Promoter.
  21. Sale, transfer or exchange of any part of a prize is strictly prohibited.  Any attempt to sell, transfer or exchange any part of a prize will result in the prize being withdrawn by the Promoter and the prize will be declared null and void.
  22. The Promoter will not be held responsible for the prize winners and/or guests not taking advantage of the prize due to health or any other reason.
  23. The prize must be taken by the winner in person unless otherwise agreed in writing by the Promoter.
  24. If there are reasonable grounds to believe that there has been a breach of these Terms and Conditions by a participant, the Promoter may, at its sole discretion invalidate the relevant prize and disqualify the winner from the Promotion.
  25. To the fullest extent possible in law, neither Mastercard, Tennis Australia nor their agencies involved in this promotion will be liable for any loss or damage whatsoever caused by matters relating to this promotion.
  26. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in Victoria (“Non-Excludable Guarantees”).
  27. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) a prize (including but not limited to taking and receiving of the prize or a session being rescheduled or cancelled).
  28. The Promoter reserves the right to verify all entries and the winners and to refuse to award a prize or withdraw prize entitlement where there are reasonable grounds to believe that there has been a breach of these Terms and Conditions or any instructions forming part of this Promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the Promotion or won using fraudulent means.
  29. The Promoter reserves the right to vary these Terms and Conditions or cancel the Promotion at any stage in the event of circumstances arising beyond its control and only where circumstances make this unavoidable but will use all reasonable endeavours to minimise the effect to participants to avoid undue disappointment.
  30. This Promotion is run by the Promoter with the permission of Tennis Australia. Accordingly the Promoter is responsible for the operation of and all matters and concerns relating to the promotion, not Tennis Australia or any other persons involved in the staging of Australian Open 2017, all of whom shall not be responsible for or liable to entrants in any way whatsoever in connection with this Promotion, to the maximum extent permitted by law.
  31. Any question concerning the legal interpretation of the rules will be based on Victorian law and the Courts of Victoria will have exclusive jurisdiction.
  32. Privacy: Mastercard will receive the winners’ personal data such as name, telephone number, email address and postal address from the winners for the purpose of their participation in the prize fulfilment only and the data will only be retained as long as necessary for such purpose (i.e. until a maximum of 3 months after the end of the promotion). Winners can request access to and/or rectification/correction of their personal data if incorrect. For these purposes the winners can contact the Promoter at the below address, send an email to privacyanddatausage@mastercard.com or by visiting the following website page https://www.mastercard.com.au/en-au/about-mastercard/what-we-do/privacy.html. By participating in the Promotion, the winners consent that their personal data may, for the same purpose as stated above, also be transferred to Promoter’s third party contractors including (CMGRP Pty Ltd [t/a Octagon])  as necessary to process the winners’ participation in the Promotion. Receiving a prize is conditional on providing the requested personal data.
  33. For more information about Mastercard's data protection practices, see our Global Privacy Notice: https://www.mastercard.com.au/en-au/about-mastercard/what-we-do/privacy.html, including our complaint handling procedures.

Promoter: Mastercard Asia/Pacific Pty Ltd (Australia and New Zealand), ABN 95 108 603 345 72 Christie Street, St Leonards, Sydney, NSW 2065, Australia