Business benefits in many ways as a result of interchange including reducing the significant costs associated with counting, safeguarding and transporting cash and limiting the losses that occur when cash received is lost or stolen. Merchants who accept cards also receive the most important commercial benefit: they increase sales. Studies show that consumers spend more when they use cards and merchants make more money when they accept cards. This is not surprising since shoppers using cards are not limited to cash on hand but can access their funds on deposit or credit available from their banks when they make their purchasing decisions. Interchange provides convenience, security and fraud prevention and supports the use of credit cards, which increases sales and guarantees payment for those businesses who accept Mastercard cards. For example, payment is guaranteed to the business when a good is sold but the cardholder does not pay their credit card bill.
Businesses benefit from guaranteed payment, increased sales and lower processing costs than those associated with paper payments such as cash and cheques. Electronic payments also provide them with the ability to attract and retain customers with a fast and efficient buying experience.
Retailers, in particular, have seen the value of interchange through increased speed at the point of sale, leveraging ‘tap and go’ or contactless transactions, reducing fraud, the cost of handling cash, and reducing the amount of cash held in stores (making stores safer for team members).
Electronic payments facilitate economic activity and provide the necessary infrastructure for citizens and businesses to interact in a financial ecosystem. Government and the public sector are major beneficiaries of interchange as they utilise many different payment options including commercial cards. For example, electronic payments have revolutionised welfare payments systems
Electronic payments help safeguard against waste, fraud and abuse
Interchange delivers major benefits to consumers. Not only does it allow businesses to accept their cards, it contributes to the cost of fraud prevention and pays for the interest free days on credit cards. For example, in the event of a stolen card, Mastercard cardholders are protected from fraud or unauthorised transactions under Mastercard’s Zero Liability Policy (For more information click here) Convenience and safety, increased opportunity for financial inclusion, access to rewards and incentives and the choice of thousands of innovative credit, debit and prepaid payment products are among the many benefits consumers derive from electronic payments.
Mastercard sets interchange rates within limits determined by the Reserve Bank of Australia and based on the value delivered by the issuing bank as well as the benefits of accepting electronic payments. Setting interchange at the right level is important because if interchange rates are set too high, merchants may choose not to accept cards; and, if interchange is set too low, issuing banks have no incentive to cover the risks of issuing payment cards.
Setting interchange rates at the appropriate level also helps ensure that both issuers and acquirers deliver services that optimise the effectiveness of the payments system and spur development of innovative payment solutions.
Flexible interchange rates make it possible for electronic payments to deliver maximium value at the lowest cost for both merchants and consumers. Interchange also promotes credit availability for small businesses and is a key driver for financial inclusion when set at the optimal level.
Learn more about interchange and the benefits of the system it helps support through the following resources:
In accordance with clause 6.1 of the Reserve Bank of Australia's Standard No.1 of 2016 - The Setting of Interchange Fees in the Designated Credit Card Schemes and Net Payments to Issuers and clause 6.1 of Standard No.2 of 2016-The Setting of Interchange Fees in the Designated Debit and Prepaid Card Schemes and Net Payments to Issuers (the "Standards") made under the Payments Systems (Regulation) Act 1998 and revised standards of the Review of Retail Payments Regulation – Conclusions Paper October 2021, Mastercard hereby advises that, effective immediately, the following interchange fees will apply to Mastercard intracountry transactions that are acquired in Australia and are initiated with a card issued within Australia or Mastercard international transactions that are acquired in Australia and initiated with a card issued within other markets excluding Australia.
1Applies to Mail Order/Telephone Order and Automated Fuel Dispenser