Seamlessly and securely verify your
customers' identity in real-time.
ID a service by Mastercard, is a global digital identity network that allows individuals to create a secure, verified, and reusable digital identity.
What is ID?
Combat identity fraud and improve user experience with ID a service by Mastercard.
Convenient
Allows individuals to instantly share their identity data with organisations, securely from their mobile device.
Secure
Encryption and facial biometric authentication to keep your customers’ identity secure and safe on their mobile device.
Smart
Tailored and flexible to satisfy your business requirements.
Key Benefits
ID enables organisations to seamlessly and securely verify individuals:
Be more efficient
Verify customers faster with easy to integrate and simple to use solutions.
Global network
Built for Australia and New Zealand on Mastercard’s global ID network. ID can be used by individuals anywhere around the world that accepts ID.
Reduce identity fraud & minimise risk
Stop the use of fake or stolen identities through biometric authentication and multi-source identity verification.
Ensure compliance
Help meet enrolment compliance criteria, including Know Your Customer (KYC).
Reduce data on file
Minimise the amount of data that needs to be held on file while eliminating the need for manual and paper based process.
Improve customer experience (CX)
Deliver a better customer experience and increase customer satisfaction through a simple, fast, and secure registration.
Build trust
Reduce friction while increasing customer trust through real-time and high quality verification of individuals.
How it works
ID enables tailored policies to satisfy a wide range of business requirements. You can define the data your business requires to complete different use cases, which can assist your business in reducing friction across the customer experience, fraud and associated losses. ID uses encryption and facial biometric authentication to the individual’s information secure on their mobile device, providing your business a level of confidence the customer is who they claim to be.
Customer starts a sign up or verification process.
Customer selects ID method.
Customer agrees to unlock their ID.
ID authenticates the customer using facial biometrics.
Customer consents to share ID information.
ID verifies information to complete transaction.
How ID verifies students taking exams online
Discover how Mastercard, Australia Post and Deakin University enable seamless digital identity with this pilot activity.
Industry Use Cases
ID is designed to support a range of private and public sector use cases now and in the future
Retail
Biometric ID for high-value goods. Age verification for restricted goods. Address verification for delivery.
Financial Services
Streamline account openings and loan applications. Perform high-quality identity verification Ensure compliance (e.g KYC).
Government
Provide fast, safe and secure access to Government services and benefits.
Travel
Support a safe return to travel through verified bookings and documentation.
Education
Provide seamless onboarding to education providers. Facilitate secure registration from exams.
Entertainment
Verify over 18 or date of birth for the purchase of age-restricted goods and services.
Healthcare
Secure access to healthcare records.
Insights, updates and case studies
Mastercard’s digital identity service can verify students taking exams online.
Explore the future of a single digital ID that allows us to simply, safely and securely navigate our connected world.
Let's Get People Traveling Again: Vaccines, Trust and Mastercard Health Pass.
Optus to integrate Mastercard’s digital identity service. (Nov 2020)
Paves the way for a simple, secure and scalable approach to verifying identity digitally. (Nov 2020)
Verify a person’s identity immediately, safely and securely in both the digital and the physical world. (Dec 2019)
A strategic collaboration to improve how people manage and use their digital identity. (Dec 2018)
Discover our guiding principles for building trust in a digital world.
Understand the practicalities of our identity service
Being able to convey health credentials conveniently, securely and with trust is part of rebuilding confidence in international travel.
ID a service by Mastercard is subject to terms and conditions, privacy policy and terms of use.
