Knowledgeable sales assistants and staff are the best advocates for Chip acceptance. They hold the key to smooth, successful transactions – and happy customers. To help you prepare your sales staff to accept Chip cards and assist them at transaction time, we have created some training materials which you can either download or request direct from our website:
Place it on your staff room wall to remind employees that Chip cards are now accepted.
A handy resource to keep beside POS terminals so service staff can refer to it quickly if needed during a Chip transaction.
These common staff questions and answers may be printed or uploaded onto your intranet to provide quick support to managers at multiple locations.